Privacy Policy
Last updated: 2026-06-02
Who We Are
Sky Locks Enterprise is a locksmith business based at 445 Batu 3, Jln Sultan Azlan Shah, Taman Million, 51200 Kuala Lumpur, Malaysia. This Privacy Policy explains how we handle information you share with us through this website and during our services.
Information We Collect
We collect information you provide directly to us, including:
- Your name, phone number and email address when you contact us
- Your service address when we dispatch to your location
- Details of the job you need (lock type, vehicle make/model, etc.)
- Proof of ownership for car-key and certain lock-replacement jobs
- Payment information for completed work
We may also collect basic technical information when you visit this website, such as your browser type, device, IP address and pages visited. This helps us improve the website and does not personally identify you.
How We Use Your Information
We use the information you share to:
- Dispatch a locksmith to your location
- Confirm pricing and quotes
- Process payment for services
- Send service confirmations and follow-up communications
- Respond to your enquiries
- Improve our service quality
How We Protect Your Information
We take reasonable steps to protect the information you share with us. We do not sell your personal information to third parties. Information used in dispatching locksmith jobs is retained only as long as needed to complete and document the work.
Third-Party Services
Our contact form is processed through a third-party lead-capture service that delivers your message to us. The form submission may include your IP address and basic technical metadata used to filter spam. We do not use that information for marketing.
If you contact us via WhatsApp, your message is handled according to WhatsApp's privacy terms.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at +60 19-282 8591 or via our contact page.
Cookies
This website uses minimal cookies, primarily for basic site functionality. We do not use invasive tracking cookies. If we add analytics in the future, we will update this policy.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact
For any privacy-related questions, contact Sky Locks Enterprise at +60 19-282 8591 or via our contact page.